Exchange And Return Policy
Dressing Sense aims to provide optimum customer satisfaction. Our hassle-free exchange and return policy terms are as follows:
All Dressing Sense products can be exchanged* within 5 days (from the day of delivery) only if:
- The product(s) size is not according to the measurements mention in our size chart.
- If incorrect size, design or color is delivered.
The exchange of any product is subjected to its availability.
All Dressing Sense products can be returned within 5 days (from the day of delivery) only if:
- The product(s) is damaged at the time of delivery.
Customers are requested to file/report their complaint/dispute* within three days (from the day of delivery) by writing to us on firstname.lastname@example.org or calling us on +923121256679.
*Photographic evidence is essential for registering the complaint against the damaged product(s).
Customers are requested to send their exchange/return products via TCS within the given time limit (5 days).
Exchange and Return are not applicable if:
- The product(s) are washed, used, and/or tampered.
- Anything is missing or damaged from the original packaging, tags, labels, accessories or freebies.
- Return/exchange complain is not reported within three days, or the products are not sent within 5 days.
- Stock sale/clearance items are non-refundable, non-exchangeable, and non-returnable.
Please note that:
We have no money-back guarantee and no refund policy on all products. Company’s decision regarding the complaints against any exchange or return product(s) will be considered final.